Privacy Policy

1. Introduction

Welcome to LocalAEO ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website LocalAEO.app (the "Service") and use our AI-powered Answer Engine Optimization tools.

By accessing or using our Service, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this policy, please do not use our Service.

2. Information We Collect

2.1 Personal Data provided by you

We collect information you provide directly to us when you register for an account, subscribe to a plan, or contact support:

• Identity Data: Name, email address, and business name.
• Billing Data: Payment information (processed securely by Stripe; we do not store full credit card numbers).
• Account Credentials: Passwords and login details (managed via Clerk authentication).

2.2 Data collected automatically

When you use our Service, we automatically collect certain information about your device and usage patterns:

• Usage Data: Pages visited, features used, and time spent on the platform.
• Technical Data: IP address, browser type, device information, and operating system.
• Cookies: Data stored on your device to maintain your session and preferences (see our Cookie Policy).

3. How We Use Your Data

We use your information for specific business purposes, including:

• Service Provision: To provide, operate, and maintain our AI intelligence platform.
• AI Analysis: To generate local SEO insights, heatmaps, and optimization recommendations.
• Billing: To process payments and manage subscriptions.
• Communication: To send you updates, security alerts, and support messages.
• Improvement: To analyze usage trends and improve user experience.

4. Google API Limited Use Policy

LocalAEO's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

We obtain data from your Google Business Profile only to provide the analytics and optimization features of the Service. We do not sell this data or use it for advertising purposes.

5. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with trusted third-party service providers who assist us in operating our Service:

• Payment Processors: Stripe (for billing).
• Authentication Services: Clerk (for secure login).
• Analytics Providers: PostHog (for product analytics).
• AI Providers: OpenAI and Google (for generating intelligence reports; data is submitted anonymously where possible).

We may also disclose data if required by law or to protect our rights and safety.

6. Data Retention

We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

7. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (HTTPS) and at rest. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location (e.g., GDPR in Europe, CCPA in California), you may have the right to:

• Access portions of your personal data.
• Request correction or deletion of your data.
• Object to the processing of your data.
• Export your data in a portable format.

To exercise these rights, please contact us at support@localaeo.app.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at:
Email: support@localaeo.app